Current opportunities across our operating areas. Find a role that fits your skills and ambition.
Key Responsibilities • Zoho CRM / Zoho One • Workflows, automations, dashboards, and reports • Integrations and process setup • Team training and documentation Minimum Experience • 3+ years of Zoho implementation/development experience. • Must have worked on live business systems, not just training/demo projects. • Must be able to design architecture, guide junior developers, and communicate • Job Title - Zoho Developer / Zoho CRM; Creator Automation Specialist • Employment Type-Contract • Shift:-5pm to 3am , Monday to Friday
Key Responsibilities • Conduct cold calls and outbound outreach to hotel owners, general managers, and decision-makers in the US market. • Pitch and schedule demo sessions to showcase how Rank Me Now can improve their OTA ranking, online visibility, and revenue. • Lead prospects through the sales funnel—from demo to trial on boarding to subscription closure. • Maintain detailed records of outreach, conversations, follow-ups, and pipeline status using CRM tools. • Coordinate with internal teams (marketing, success, and product) to ensure a smooth prospect experience. • Provide feedback on market response and help refine outreach strategies. Required Skills & Experience • Minimum 2 years of inside sales experience, preferably in IT, SaaS, or B2B domains. • Prior experience engaging with clients in the US or UK market is strongly preferred. • Excellent spoken and written English; able to hold confident conversations with C-level or managerial contacts. • Proven track record of meeting or exceeding sales targets in an outbound sales role. • Familiarity with hospitality technology is a plus but not mandatory-training will be provided. • Strong organizational skills and CRM discipline. • Location: Vadodara (Onsite) • Job Type: Full-Time | Night Shift (5pm to 3am) • Experience Required: 2+ years
Key Responsibilities: Manage emails, calendars, and scheduling appointments Handle customer inquiries through calls, emails, or chat Maintain records, spreadsheets, and databases Coordinate meetings and prepare reports or presentations Perform internet research and data entry tasks Follow up with clients, and internal teams Support administrative and operational tasks as assigned Requirements: Proven experience as a Client Success Executive or Administrative Assistant (Education) Excellent verbal and written communication skills Proficiency in Microsoft Office, Google Workspace, and online tools Strong organizational and time-management abilities Ability to work independently and meet deadlines Preferred Skills: Experience with CRM software Basic knowledge of social media platforms Customer service experience Multitasking and problem-solving abilities
Key Responsibilities: • Develop and execute client retention strategies to enhance satisfaction and loyalty. • Act as the primary point of contact for key clients, ensuring a smooth and engaging experience. • Proactively identify and resolve client concerns to maintain strong, long-term relationships. • Conduct regular client check-ins, business reviews, and feedback sessions. • Collaborate with sales, marketing, and product teams to improve customer experience and engagement. • Monitor client usage, satisfaction levels, and key retention metrics to take corrective actions. • Identify upselling and cross-selling opportunities to drive business growth. • Implement training and onboarding programs to ensure effective product/service adoption. • Maintain detailed records of client interactions and progress using CRM tools. Qualifications & Skills: • Bachelor’s degree in Business, Marketing, or a related field. • 5+ years of experience in client success, retention, or account management. • Strong communication, problem-solving, and relationship-building skills. • Ability to analyze client feedback and implement solutions to improve satisfaction. • Proficiency in CRM software and customer engagement tools. • Self-motivated, proactive, and able to manage multiple client accounts effectively.
Key Responsibilities • Monitor and evaluate inbound/outbound calls, chat, or email interactions based on predefined quality parameters. • Provide detailed feedback and coaching to agents to improve performance. • Conduct regular audits of processes and transactions to ensure adherence to company policies and customer requirements. • Maintain and update quality audit reports, dashboards, and trend analyses. • Collaborate with training and operations teams to improve agent performance and overall process quality. • Identify gaps in process, training, or performance and recommend corrective actions. • Participate in calibration sessions with clients and internal stakeholders to align on quality standards. • Ensure compliance with company standards, regulatory requirements, and client expectations. ________________________________________ Qualifications and Skills • Bachelor's degree or equivalent work experience. • 2+ years of experience as a Quality Analyst/ Quality Assurance. • Strong knowledge of quality assurance methodologies and tools (e.g., Six Sigma, QA scorecards). • Excellent communication, listening, and analytical skills. • Proficiency in MS Office (Excel, PowerPoint, Word). • Experience with quality monitoring tools (e.g., NICE, Verint, etc.) is a plus. • Ability to work independently and as part of a team. • High attention to detail and strong problem-solving abilities. ________________________________________ Key Competencies • Customer Focus • Analytical Thinking • Attention to Detail • Coaching and Feedback • Process Orientation • Team Collaboration
Primary Objective: • Generate accurate B2B prospect lists based on management-defined target profiles. • Research and verify company-level and contact-level information before submission. • Document the source, qualification reason, verification status, and notes for every lead. • Keep lead data clean enough for CRM upload, review, segmentation, and future outreach. • Improve repeatability by documenting search terms, sources, workflows, and quality rules. Responsibilities: • Research companies based on assigned industries, locations, business categories, and qualification criteria. • Collect company information including name, website, address, phone number, email/contact form, category, and source URL. • Identify relevant decision-makers when required by the assignment. • Find and verify emails, phone numbers, LinkedIn profiles, websites, and contact pages. • Review company websites and public sources to confirm lead relevance. • Remove duplicates and maintain clean, structured data. • Enter and update leads in spreadsheets, CRM systems, or internal databases. • Document sources, notes, verification status, search terms, and research findings. • Follow lead-generation SOPs and maintain daily productivity reports. • Submit clean, accurate, and qualified lead lists for review. Requirements: • Experience in B2B lead generation, online research, data research, or market research. • Strong knowledge of Google search, Google Maps, LinkedIn, company websites, and business directories. • Good Excel or Google Sheets skills. • Ability to clean, format, and deduplicate data. • Ability to verify emails and contact information. • Strong attention to detail and accuracy. • Ability to follow instructions and qualification criteria. • Good written English for notes and documentation. • Experience with CRM tools is preferred. • Experience with Apollo, LinkedIn Sales Navigator, Hunter, NeverBounce, ZoomInfo, Clay, Airtable, or similar tools is a plus.
• Shift: 06:00pm IST to 02:00am IST (Mon-Sat) (Night Shift) • Experience with the US market will be beneficial. Key Responsibilities: 1. Revenue Optimization: o Develop pricing strategies based on market analysis and demand forecasting. o Use dynamic pricing tools and strategies to ensure maximum occupancy and revenue. o Analyse competitor pricing and market trends to adjust strategies accordingly. o Implement and manage rate plans, restrictions, and promotions to optimize revenue. 2. Forecasting and Analytics: o Prepare accurate revenue forecasts and monitor performance against targets. o Utilize data and reporting tools to analyse historical performance, market demand, and customer trends. o Prepare reports to share insights with management on key metrics. 3. Management: o Manage hotel room availability and allocations across various distribution channels. o Monitor booking patterns and adjust availability in real-time to optimize revenue. 4. Collaboration and Strategy Development: o Work closely with the sales, marketing, and operations teams to align revenue strategies with broader business goals. o Participate in strategic meetings to contribute to pricing, promotional, and sales strategies. 5. Technology and Tools: o Utilize revenue management software and other tools to analyse data and adjust pricing and inventory strategies. o Stay updated on the latest industry tools, trends, and best practices for revenue management. 6. Customer Focus: o Understand customer segmentation and tailor pricing strategies to target different customer groups. o Ensure customer satisfaction while optimizing revenue, balancing both operational efficiency and guest experience. Skills and Qualifications: 1. Educational Background: o A bachelor’s degree in Business, Hospitality, Economics, Finance, or a related field. 2. Experience: o Typically, 4-5 years of experience in revenue management, hotel management, or a similar role in the hospitality industry. o Experience with revenue management software is an advantage. 3. Analytical Skills: o Strong analytical skills with the ability to process and interpret large amounts of data. o Ability to forecast demand and optimize revenue strategies based on data insights. 4. Communication Skills: o Excellent communication and interpersonal skills for interacting with cross-functional teams and external partners. o Ability to present data-driven insights to senior management. 5. Adaptability: o Ability to work in a fast-paced and dynamic environment. o Quick decision-making skills in response to changing market conditions.
Key Responsibilities • Manage full-cycle accounting for multiple U.S. entities. • Maintain General Ledger, Chart of Accounts, and supporting schedules. • Prepare and post journal entries, accruals, amortization, depreciation, and adjusting entries. • Perform month-end and year-end close processes. • Prepare and review Profit & Loss Statements, Balance Sheets, Cash Flow Statements, and other financial reports. • Reconcile bank accounts, credit cards, merchant accounts, loans, payroll accounts, and intercompany balances. • Manage Accounts Payable and Accounts Receivable processes. • Support budgeting, forecasting, and variance analysis. • Prepare CPA-ready books and assist with tax and audit requirements. Required Qualifications • Bachelor’s degree in Accounting, Finance, Commerce, or related field. • Minimum 5 years of experience in U.S. accounting. • Strong hands-on experience with QuickBooks Desktop and QuickBooks Online. • Experience preparing financial statements independently. • Strong understanding of accrual accounting, reconciliations, and month-end close procedures. • Advanced Microsoft Excel skills. Preferred Qualifications • Experience working with U.S. CPA firms or U.S.-based clients. • Multi-entity accounting experience. • Hospitality, hotel, logistics, or real estate accounting experience. • Knowledge of U.S. GAAP principles.
This role is responsible for: - Assigning and monitoring credit limits - Ensuring timely collections - Reducing DSO and bad debt risk - Maintaining clean, defensible AR This is a control role, not a passive accounting position. The Credit Controller will actively gate risk, escalate issues, and protect cash flow. Key Responsibilities: Credit Management - Evaluate new and existing clients for creditworthiness - Assign, adjust, and enforce credit limits based on risk, payment behavior, and exposure - Review financials, trade references, credit reports (D&B, Experian, etc.) - Recommend credit holds, reductions, or prepayment where necessary Accounts Receivable Oversight - Own AR aging (Current, 1–30, 31–60, 61–90, 90+) - Proactively follow up on overdue invoices - Drive collections through structured cadence (email, calls, escalation) - Partner with Sales, Ops, and Finance to resolve disputes quickly Risk & Compliance Control - Flag high-risk accounts before exposure increases - Enforce payment terms consistently (Net 15 / Net 30 / Prepaid) - Document credit decisions and maintain audit-ready records - Ensure compliance with internal credit policies Reporting & Visibility - Produce weekly AR and credit risk reports - Track KPIs: DSO, overdue %, bad debt exposure, credit utilization - Surface risks early with clear recommendations Key Metrics You Will Own - Days Sales Outstanding (DSO) - % AR Current vs Overdue - 60+ and 90+ day AR exposure - Credit limit utilization - Bad debt write-offs (prevention focus) Required Qualifications - 3+ years experience in Credit Control / AR / Billing (US clients) - Strong understanding of US credit practices and payment terms - Hands-on experience assigning and enforcing credit limits - Proven success improving AR health and collections - Comfortable pushing back on Sales or Clients when risk is high - Strong Excel / Google Sheets skills - Experience with accounting or ERP systems (QuickBooks, NetSuite, Sage, etc.) Preferred (Nice to Have) - Experience in Logistics, Hospitality, SaaS, or B2B Services - Exposure to multi-entity or high-volume invoicing environments - Familiarity with credit bureaus (D&B, Experian, Equifax) - Experience working remotely with US-based stakeholders Behavioral Expectations - Detail-oriented, structured, and process-driven - Comfortable enforcing rules and saying “no” - Calm under pressure; escalation-ready - Cash-flow focused, not relationship-biased What Success Looks Like (90 Days) - Clean AR visibility with no surprises - Credit limits actively managed and documented - Noticeable reduction in overdue AR - Clear escalation and collection cadence in place Reporting Line Reports to: Finance Controller / Head of Finance
Key Responsibilities: - Identify and explore new business prospects in the US market via prospecting, networking, and referrals. - Establish and maintain strong connections with key clients. - Conduct market research to understand client demands, trends, and the environment for competitors - Create and deliver outstanding sales presentations and proposals specific to the US market. - Track and report on sales performance, market trends. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field. - Proven experience in sales is must, preferably within Logistic. - Strong understanding of the US market and customer behaviour. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and as part of a team. - Experience in Sales or customer service is necessary for this position. - Experience with the US market will be beneficial. Language: - Excellent communication in English (Required) Shift Time - 05:00pm IST to 03:00am IST (Mon-Fri) (Night Shift)
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